FAQ
When I can receive quotation and detail information after send the enquiry?
Reply will be sent in 24hours.
What's the difference between you and other suppliers?
Components inside of combiner box are manufactured by ourselves and approved TUV, CE, IEC, CE certificate.
How's the delivery?Because I really need them is urgently?
Samples cost 5-7 days. Bulk order cost 12-15 days.
How's the warranty of combiner box?
24 months.
If I want to customize a DC combiner Box, could you do this?
Yes, we are factory. We can design a combiner box according to your inquiry.
If I'm interested in your products when I can receive your quotation and detail information after send the enquiry?
All your enquiry will be replied in 24hours.
Do you have a catalogue? Can you send me the catalogue to have a check of all your products?
Yes, We have product catalogue. Please contact us on line or send an Email to sending the catalogue.
Can I get a sample before the order because I really don't how is your quality?
Of course! We also think sample order is the best way to build the trust.And in our company we offer free sample service! Please send the enquiry to us and get the free sample!
Do your products with a Mini Order Quantity? What is the quantity?
Most of our products do not have MOQ. Even 1 piece can be sale. More details please contact our directly.
How long is your product's warranty? How to solve the quality problem?
Most of our products with 2 year warranty. You just need to send pictures and videos to show it is our quality’s duty. Then we will send a new one to you.
You are trading company or manufacturer?
We are manufacturer. We have our own factory and office. We can show our ISO certificates to you. Only factory can get it.
Which certificates do you have?
We have many certificates. Our main products have TUV, CE, CB, RoHs. And our agent also made ReTie for our products.